Tenant Deposit Legal Protection is a legal expenses insurance contract which provides insured legal advice and representation following a dispute about dilapidations to a residential property let:

under an assured shorthold tenancy, a short assured tenancy or an assured tenancy as defined by the Housing Act 1988 (updated and amended by the Housing Act 1996);

under the Housing (Scotland) Act 1988 or private residential tenancies defined in the Private Housing (Tenancies) (Scotland) Act 2016;

under the Private Tenancies (Northern Ireland) Order 2006;

to a limited company or business partnership for residential use by their employees;

where you permanently live at the property and have at least one written licence agreement containing a termination clause.

It is important that you read this document carefully along with the Insurance Product Information Document provided for full details of the policy, including what you are covered for and any exclusions or limitations on the policy.

You must:

keep to the terms and conditions of the policy;

supply LPG and your legal representative with honest and accurate information when asked to do so;

take all reasonable steps to recover dilapdiations from the tenant;

issue the tenant with a letter confirming they are responsible for remedying dilapidations within a 14 day period;

visit your property immediately on expiry of the 14 day period to ensure that dilapidations have been remedied. If they have not, then you must serve the correct notices on the tenant to gain possession of your property.

notify LPG’s dispute resolution service within 30 days of the dilapidations being noted.

The premium for this policy is payable to your broker before the intended start date (unless paid by monthly instalments). Your broker will confirm the total amount payable, payment dates and any available payment options.

Cover only applies where your dispute cannot be successfully resolved by Advanced Rent within 30 days.

Unless the tenant has absconded, you must have provided the tenant with a check out report signed by an appropriately qualified inventory clerk.

Your claim must be supported by written estimates (where possible) of all dilapidations which have been agreed and signed off by an appropriately qualified inventory clerk.

You or an appropriately qualified inventory clerk must have inspected your let property and completed a mid-term inspection at least once in any 26 week period.

This is a claims-made policy, which means all claims must be reported to us while your policy is in force or within 14 days of its expiry.

There must always be more than a 50% chance that any claim will have a successful outcome.

We will always select the legal representative to assist with your claim. If proceedings are issued or if there is conflict of interest, you may choose your own legal representative providing they agree to our standard terms of appointment, including charging rates.