Up to £2,500 per month rent

Up to £15,000 rental cover

Up to £25,000 legal fees cover

Free 24/7 legal helpline

Rent Guarantee and Legal Expenses Insurance

If you rely on your rental income to meet your buy-to-let mortgage payments, what happens when your tenants stop paying their rent? At Oops, we know this can be financially catastrophic for landlords. We provide a rent guarantee policy that will cover unpaid rent up to £15,000 in a 12 month period. Landlords are also fully protected with £25,000 of legal expenses insurance. We even provide a 24/7 free legal helpline. Why not protect your investment and sleep easy for just a few pence per day?

Up to £2,500 cover per month from just £199 per year or £18.24 per month

What’s Covered?

  • No COVID-19 restrictions

    This policy has been designed with the COVID-19 pandemic in mind.

  • Loss of rent up to £2,500 per month

    We will pay up to a maximum of £2,500 per month for any unpaid rent up to a maximum of 6 months.

  • Maximum loss of rent £15,000

    We will pay up to a maximum of £15,000 for any unpaid rent during the policy term.

  • Breach of tenancy agreement

    Costs to pursue the tenant following a breach of any of their obligations under the tenancy agreement.

  • Legal defence costs

    Costs to defend civil or criminal proceedings in respect of any act or omission by you arising from your ownership or management of the property.

  • Optional excess

    There are optional excesses of nil, one month or two months in the event of a claim

  • Eviction of squatters

    Costs to evict anyone in the property without your permission.

  • Mediation Service

    We will try and resolve any disputes through mediation.

  • 24/7 free legal helpline

    Free access to legal advice and guidance.

Important Documents

This cover is designed for residential property landlords that wish to cover themselves for the cost of legal fees in the event of a breach of a tenancy agreement. The policy will cover up to a maximum of £25,000 of professional legal fees providing that all the tenant referencing conditions of the main policy terms and conditions are met. In addition to cover for legal expenses this policy will cover unpaid rent up to maximum of £2,500 per month for a period of 12 months. The maximum we will pay in a policy period of 12 months for any unpaid rent is £15,000.

Insurance Product Information Document

It is important that you read this document carefully along with the Policy Wording provided for full details of the policy, including what you are covered for and any exclusions or limitations on the policy.

It is important that you read this document carefully along with the Insurance Product Information Document provided for full details of the policy, including what you are covered for and any exclusions or limitations on the policy.

You must provide full and accurate information to all questions asked. Your answers must be true to the best of your knowledge and belief. Your answers will form part of the statement of facts on which your policy will be based. If you become aware that information you have given us is inaccurate or has changed, you must inform us as soon as possible. Failure to do this may invalidate your policy and claims may not be paid. You must observe and fulfil the terms, provisions, conditions and clauses of this policy as failure to do so could affect your cover.

For cover to be in place you must pay the agreed premium and if you make a claim any excess as shown on your schedule.

You can pay your premium as a one off payment annually or in monthly instalments.

Payment can be made by debit or credit card or by BACS transfer.

Payment can also be made by direct debit. Oops has teamed up with Red Apple Finance to offer monthly payment terms. Red Apple Finance charge 10% interest on a 12 month policy with an APR 19.5%. Please note that this is a direct debit agreement and you must keep up your repayments. Charges may apply for late payments and result in the full sum outstanding being repayable.

The maximum amount payable per claim is £25,000.

The maximum amount payable per period of insurance is £25,000.

Maximum of £2,500 per month or the amount detailed within the tenancy agreement in relation to claims under Rent Arrears Indemnity, subject to a maximum indemnity period of 6 months.

Where it may cost us more to handle a claim than the amount in dispute, we may at our option pay to you the amount in dispute which will then constitute the end of the claim under this policy.

Where required by us or the law, you must attempt in good faith to settle the claim using the mediation service.

Safe and Secure for 300 years

Our policy is underwritten by RSA one of the UK’s largest insurance companies.

RSA have been insuring individuals and businesses for more than 300 years with net written premiums of £6.4bn in 2019. RSA are rated A with a stable outlook as at 18th July 2019 and A2 with a stable outlook by Moody’s on 31st March 2020.

Need Tenant Referencing?

We can provide a range of tenant referencing services from basic credit checks to full referencing.

Guarantee Your Rent

Covers up to £2,500 per month in rental income.

Free Legal Helpline

We provide a 24/7 free legal helpline to landlords.

Legal Expenses Cover

Covers up to £25,000 of legal fees.

12 Months Cover

Cover last 12 months and can be transferred to new tenants.

Pay Monthly

We offer the flexibility to pay annually or monthly.

Optional Excesses

We offer excesses of nil, 1 month and 2 months.

Do I need Rent Guarantee Insurance?

Susan, Lincolnshire

“When my tenants stopped paying their rent, I tried everything to get them to pay. Eventually I had to instruct a solicitor to evict them. I lost 5 months’ rent totalling £2,750 and paid over £3,000 in legal fees. Meanwhile, I had to continue to pay the mortgage. No one had told me about rent guarantee insurance, not even my mortgage provider…I now have rent guarantee insurance and would strongly recommend it!”

Need a custom plan or bundle?

Not finding exactly what you’re looking for? Let’s talk and find the best solution for your needs.

Frequently Asked Questions

Is there an excess fee?

We have three excess options.

Nil excess where there is no excess to pay. You will be covered for a maximum of 6 months of unpaid rent.

1 month where there is 1 month excess. You will be covered for a maximum of 5 months of unpaid rent.

2 months where there is 2 months excess. You will be covered for a maximum of 4 months of unpaid rent.

Can I cancel my policy?

Yes. You can cancel without charge within 14 days of the start date of your policy. On the condition that no claims have been made or are pending, we will refund your premium in full.

If you wish to cancel your policy after 14 days, you may do so by giving us 30 days notice in writing. On the condition that no claims have been made or are pending we will refund you on a pro rata basis.

See the policy wording for full terms and conditions.

Is there a period within which I cannot claim?

No there is not, unless your tenant was referenced after the tenancy agreement commenced. So, you cannot claim for an event which occurs within the first 90 days of the period of insurance where the tenancy agreement commenced before the tenant reference unless you had continuous legal expenses and rent guarantee insurance with another insurer in respect of the same tenancy agreement and the same tenant and there had been no claims reported under that insurance.

Is there an exclusion period?

You are not covered for any claim relating to any disagreement with your tenant when the event is within the first 90 days of the start of the period of insurance and the tenancy agreement started before the start of the period of insurance.

Will I pay interest if I pay monthly?

Yes. Oops has teamed up with Red Apple Finance to offer monthly payment terms.

Red Apple Finance charge 10% interest on a 12 month policy with an APR 19.5%.

Please note that this is a direct debit agreement and you must keep up your repayments. Charges may apply for late payments and result in the full sum outstanding being repayable.

Which insurer underwrites this policy?

Our Rent Guarantee and Legal Expenses policy is underwritten by RSA. Click her to learn more…

Section 8 and 21 Notices

Unfortunately, it does not always work out with tenants and disputes arise or rent is left unpaid. Or you simply require possession of your property. Oops have an in-house team of lawyers that can help ensure you draft your notices correctly to avoid costly and frustrating delays.

This service is free with every Rent Guarantee and Legal Expenses insurance policy

How to Serve a Section 21 Notice

Oops Knowledge Hub

How to Serve a Section 8 Notice

Oops Knowledge Hub

Consultation on Section 21 Notices

Oops Knowledge Hub

Need to Claim?

Logging a claim is quick and easy.

 

You can log a claim in your customer portal 24 hours per day 365 days of the year.

Alternatively, you can telephone us on 0345 548 1101.

Please make sure you have complied with the policy wording to ensure that the insurer accepts and resolves your claim in a timely manner.

Login

Login to your customer portal and log your claim in just a few clicks

Call

Once your claim is logged, complete the claims form

Insurers

Your claim will be passed to insurers for validation and processing